Shaziya Ramji - Portfolios -

Building a scalable, accessible design system for scientific software

IDBS was moving from E-WorkBook to Polar, a cloud platform used by scientists to manage complex research data. As the product grew, teams created similar interface patterns independently, resulting in duplicated components, inconsistent behaviour and accessibility gaps across modules.

I led the creation of the Polar Design System, defining the foundations, component architecture, accessibility standards and documentation needed to align design and engineering around one shared product language

This was not a Figma library project. It was a product-infrastructure programme connecting design decisions, implementation and governance.

Redesigning complex operational workflows to simplify global telephone number management

Bandwidth’s internal Operations teams manage thousands of telephone numbers across multiple international markets every day. As the platform evolved through acquisitions and regional expansion, the experience became increasingly fragmented. Navigation varied between countries, key actions were difficult to find, and users often relied on experience rather than the interface to complete everyday tasks.

I led the end to end redesign of the Inventory Management experience, transforming a fragmented, region-based platform into a task-focused workflow that improved usability, reduced operational friction and established a scalable foundation for future internal products.

Transforming a complex compliance process into a guided, scalable experience

Bandwidth helps global enterprises activate numbers across highly regulated markets. The inherited Requirements Packages flow was inconsistent, opaque and error-prone. I redesigned the experience to bring clarity, predictability and a guided, self-serve journey that reduced escalations, improved completion speed and strengthened operational efficiency.